When you suffer a devastating loss, be it fire, smoke, storm damage, water damage, sewage, animals, vandalism or
trauma, you want to be able to get in touch with someone who can respond
to your needs promptly.
Top Ten Reasons to use First Call:
1.
We will call you back immediately in response to any emergency call,
24 hrs a day, 7 days a week.
2.
We are the only full service certified firm located in Alamance County.
Our response time to most locations is within an hour.
3.By the second hour we are in the process of setting up
drying equipment (in the event of a water loss) and/or working to wrap up the emergency
service. We believe that prompt action makes the difference in eliminating
structural damage to property.
4.
We monitor and document daily moisture and humidity readings. We concentrate our
efforts on safely drying, deodorizing & disinfecting the area damaged by water to
preventany mold issues.
6.
Our
team includes people that can both restore your structure and your precious
belongings; damaged dolls, photos, and jewelry just to name a few. We use
specialized
fabric restoration specialists to clean and deodorize your clothing and keep a
very detailed inventory of items that cannot be restored so that you can have
them replaced by your insurance company with minimal inconvenience.
7.
We will advise you free of charge on any issue you think you may be having in
your home (regarding odor, smoke or soot damage, water, etc.). We even
have the capability to put
dataloggers in your home at NO CHARGE TO YOU to determine if you have a
problem with mold or humidity.
8.The state requires us to guarantee our structural work or
repairs for 1 year. We give a 5 year guarantee.
9. We agree to do the work for insurance pricing. There
are companies that will invoice you additional charges for the insurance covered
items. We do not! We collect the co-pay (deductible) and only charge
you if you decide to make an upgrade to your home or a change that was not
affected by the loss.
10.
We work for YOU, the homeowner and your happiness and satisfaction is our number
one goal. We will do whatever it takes to
Leave You Like New!
We
work with you to fully repair your home. Some companies offer
emergency services only and leave the homeowner with a damaged house to
repair. By offering reconstruction services as well we are a full service
company.
If you suspect you may have soot damage from a furnace malfunction, kitchen fire
or a cracked heat exchanger:
Call Us!
We will come to your home for FREE
and test your walls and surfaces with a chemical sponge to determine if you have
damage. Often, if you act quickly enough, the damages can be covered under
your homeowner's insurance policy. It
is important that you let us work with your heating and air company. If
the faulty equipment is discarded, the insurance claim may be denied because
there is not enough proof to validate it as a claim.
It is also a good idea to buy a carbon monoxide
detector. Carbon Monoxide can be released when a furnace or stove
malfunctions and, because this poisonous gas is odorless, you may not
notice the leak. These detectors can be purchased from a home improvement
store for about $20.
